Refund policy

Return Policy

We accept returns for items purchased directly from our website within 30 days of delivery, provided the items are unused and in their original packaging.

  • Items must be in new and unused condition.
  • Include all original tags, packaging, and receipts.
  • Shipping costs are non-refundable.

Exchange Policy

Exchanges are available for defective or damaged items. If you need a different size, color, or item, follow these steps to initiate an exchange.

  • Contact us within 30 days of delivery.
  • Provide proof of purchase and details of the issue.
  • Once approved, we’ll provide instructions for the exchange process.

How to Initiate a Return or Exchange

Follow these steps to get started with your return or exchange:

  1. Contact Customer Support: Email us at support@quickshotpaddles.com.
  2. Provide Proof of Purchase: Attach your receipt or order confirmation.
  3. Describe the Issue: Specify whether it’s a return or exchange and provide details.
  4. Ship the Item: Use the provided return label and ensure secure packaging.

Frequently Asked Questions

Can I return used items?

Unfortunately, we cannot accept returns for used items unless they are defective.

How long does the return process take?

Once we receive your item, it typically takes 5–7 business days to process the return or exchange.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item is defective or we made an error.